Answers for Current Residents

Greetings Current Resident and thank you for visiting the Nyumba Answer Center. This page contains a listing of the questions your fellow residents ask our staff most frequently. When you click on a question, you'll see a page that contains a text answer for that question, but for some, we may have added step-by-step instructions, pictures, video, or audio to better serve you.

We encourage you to keep sending in your questions and your feedback about the current list and their answers so we can make sure this resource remains beneficial.

— I forgot my password and need it reset. How do I do that?

You can also CLICK HERE to go to the Nyumba Public Gateway home page and log in.

If you don't see what you are looking for or you need additional assistance with the Nyumba system, please contact Housing Technology Services at (704) 687-7522 or via e-mail at HTShelp@uncc.edu.